What 954 days really represents is this:
Back in 2012 I bought a pack of 2012 Bowman Platinum to see what the cards looked like. I pulled this out of the pack.
I went online and did the "easy step-by-step instructions" required to redeem this card, and after a couple of months, I received this email:
Dear Consumer.
This email is to inform you that the Topps Company is currently beyond the 15 week processing time allocated for the following redemption card:
Our staff is working diligently to process and ship your redemption card as soon as possible. Please continue to check your Online Redemption account for updates regarding the status of your card.
If you no longer wish to wait for the redemption card, please contact our Consumer Relations team in order to place a substitution request for a card of equal Beckett value.
Do not hesitate to contact our Consumer Relations department via phone at 1-800-489-9149 or via email at support@etopps.com for assistance. A consumer relations representative will be available to assist you Monday through Friday from 8:30am to 4:30 pm (ET).
Sincerely,
Consumer Relations
The Topps Company, Inc.
...and then I promptly forgot about it. I've never received any communication other than that email...
...until yesterday.
I got home from work last night and this was sitting in the mailbox. Once I saw the return address, I knew what it was.
The card was wrapped in bubble wrap and also included two pieces of paper.
First is the packing slip for the Tyrell Jenkins auto (who by the way was a Cardinals prospect when I sent away for this. Now he's in the Braves organization)...
...and the letter saying that's not what I was getting.
Instead I received this:
It always nice to get an auto of anybody, but was all of this really necessary? This was nothing special, it's an unlisted auto that I could have pulled out of any pack. I've always thought that redemptions are useless and this does nothing to change my opinion.
Swing And A Pop-Up says two thumbs down.
So do I have the record for the longest redemption?
954 days.
Giving Topps two thumbs way down from this collector as well. Good example of corporate America not listening to the voice of the consumer.
ReplyDeleteI have the same redemption pending as well. I bet I get a Ripken too. Time will tell, nothing in my mailbox yet. I'm kind of ticked off that they're replacing refractor (usually numbered in BPlat) autos with base autos. That's a significant step down, and it's not a satisfactory replacement.
ReplyDeleteNo it isn't at all. The refractor versions of this card are booking for at least 50 bucks. That would have been okay, but this was pointless. But they could have not sent anything either.
DeleteRedemptions are so frustrating. I cringe every time I pull one from a pack. I have two McCutchen autos from Panini that are closing in on 3 years.
ReplyDeleteI got the same card, but for a 2013 Claudio Castudio Pro Debut Auto. I agree two thumbs down, but in my case I kind of was happy because I don't even know who the heck Claudio Castudio is.
ReplyDelete